About Us

Arriving at the moment of decision for your plastic surgery procedure can be one of life’s turning points. Our patients tell us their procedures have been life-changing experiences, bringing them higher self-esteem and an improved outlook on their lives. In each case, these were patients who understood the procedures they were about to have, along with the risks, the recovery, and what results were realistically possible. Their education about plastic surgery at our Lexington and Louisville facility helped them make informed, confident choices.

You Are the Key Decision-Maker

Dr. M. Bradley Calobrace, Dr. Chet Mays, and our medical team believe you should be the key decision-maker when it comes to having plastic surgery. When you visit us, you’ll discover that our approach to a successful result centers on you, with each of us providing our insight, knowledge, and skill in helping you make comfortable, informed choices about your treatment.

Dr. Calobrace“Our emphasis is the highest level of patient safety, providing our patients with the information to make the right choices for their situation, surrounding our patients with experienced, well-trained nurses and offering advanced surgical skill,” says Dr. M. Bradley Calobrace. “Enthusiastic patients tell their friends about us, and physicians around the country refer patients to us, especially in complex situations.”

 

Dr. Mays“Plastic surgery is a combination of art and science uniquely blended into the field medicine. Yes, we are physicians, but as plastic surgeons, we use our surgical skills to improve patients’ quality of life. Our state-of-the-art plastic surgery center is operated by staff who works together as a team providing the highest quality of care. As a team we strive to bring the greatest technology and procedures from all over the world to the Louisville and Lexington, KY regions,” says Dr. Chet Mays.

 

Designed With Our Patients in Mind

Our state-of-the-art offices in Louisville and Lexington each offer you a relaxing place to come for your consultation. In Louisville, we have two on-site surgical suites that are specially designed for the procedures performed by our doctors. Private entrances and exits are available to you on the day of surgery. These are among the many amenities our practice offers you, along with the highest levels of professionalism, confidentiality, and treatment technology.

Woman embracing a man

Nothing to Fear

Feeling anxious about your procedure? We offer self-administered nitrous oxide with the Pro-Nox™ system for patients undergoing certain procedures. Ask about it during your consultation.

LEARN MORE

For more information about our practice and the procedures we offer, request a consultation in Lexington or Louisville at CaloAesthetics® Plastic Surgery Center using our online form or call (502) 899-9979 to schedule your visit.

CaloFinancing

Financing Options for You

Choose the financing option that best suits your needs. Apply online and learn immediately if you’re approved.

* Not valid on med spa services. Minimum purchase of $1,000

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Financial Policies

We would like to thank you for choosing CaloSpa and CaloAesthetics for your medical and aesthetic needs.  As our valued patient, we would like to keep you informed of our current office and financial policies.  Please read each of the following sections carefully:

Payment Options

Payment for all medical spa procedures is due at the time of the treatment.  For specially packaged or grouped treatments, payment for the entire package is due at the time of the first scheduled treatment.  A credit card is required to reserve an appointment for treatment scheduled in advance.  We provide several payment options which may be used individually or combined according to your desires:

  • CASH
  • MAJOR CREDIT CARDS: Visa, MasterCard, Discover, and American Express
  • FINANCING: Our staff can assist you in obtaining a special line of credit through third parties for financing medical procedures if you wish.
  • CHECKS are only allowed in CaloAesthetics. There is a returned check fee of $25.

Prior Balances

Prior balances are due upon receipt of a statement or at the time of a scheduled appointment, whichever comes first.  If you are unable to remit payment at the time of the scheduled appointment, please contact the Finance office to plan for the balance.  If you are unable to remit payment, the practice reserves the right to reschedule your appointment for another day that is convenient for you.

Collections and Legal Activity

If CaloSpa and CaloAesthetics does not receive prompt payment, we reserve the right to transfer your balance to outside collections after being 90 days past due. If an account is referred to outside collections, we reserve the right to dismiss the patient and the immediate family of the patient from the practice. If this is to occur, you will be notified by regular and certified mail that you have 30 days to find alternative medical care.  During that 30-day period, our physician will only be able to treat you on an emergency basis.

The account is subject to additional fees incurred by the practice and/or related to the collection activity.  Pursuant to Kentucky Revised Statutes (KRS 411.195), if your account requires the practice to use an attorney to recover the amount you owe, either by legal action or by other means, you will be responsible for payment of the practice’s reasonable attorney fees and court costs.

Refunds

In the event that a treatment, or series of treatments has been purchased, begun treatment or not, these services will be considered to have been rendered even though the full series may not have been completed. Should you wish to discontinue your treatment amid a series, credit for the prorated share of unused treatments may be extended as a credit on the patient’s account in the amount it was originally paid for. In the event you are unable to use a product (e.g., experience an adverse reaction and/or sensitivity) please notify us immediately and return the item within 14 days of purchase. Unused/unopened products can be returned within 30 days for a refund.  This is at the discretion of the organization as CaloSpa and CaloAesthetics has a no refund policy.

Cancellations

Missed appointments represent a cost to us, to you and to other clients who could have been seen in the time set aside for you.  We require a 24-hour notice for canceling or rescheduling of any appointment.  There is a charge of $50.00 for missed or late cancelled appointments.  Excessive abuse of scheduled appointments may result in discharge from the practice.

Late Arrivals

If arrival is delayed, we will make every effort to accommodate your full appointment, but this is not always possible.  Service time may be abbreviated to avoid delays for other guests as treatments are charged at full value.  Appointments missed by 15 minutes or more are cancelled and are subject to the cancellation fee of $50.00.

Packages

CaloSpa packages offer our patients significant savings.  Service purchases as a package are NOT transferable.  If you are unable to use your full package within 2 years, your package will be dissolved, and any remaining credit will be put on a CaloSpa gift card. Refunds will not be provided.

Group Bookings

For parties of 3 or more, please contact the Spa Lead (at the location of service), for group pricing and availability.  A completed contract and deposit are required to secure your appointment and arranged pricing.  A 20% gratuity will be added to all spa parties.  We do not have the availability to host exclusive spa events for parties.

Promotions

CaloSpa specials cannot be used in combination with any other promotion, discount, or coupon. CaloSpa promotions and coupons are only valid in the specified time frame. They are void and non-redeemable if expired. CaloCash cannot be used on the same day that was earned.

Gift Cards

Gift cards are available for purchase in any dollar amount and may be redeemed for a later scheduled CaloSpa service or products only and cannot be used for tips.  Gift cards expire 5 years from the date of purchase and CaloSpa is not responsible for lost gift cards.  Gift cards are not valid for plastic surgery.

General Policies

Arrival

Please arrive 10-20 minutes prior to your scheduled service.  This allows you time to check in, change into a luxurious robe, and feel relaxed for your treatment.

Cell Phones

Please allow our team the opportunity to provide the best service possible by refraining from phone calls during your service.  This consideration is appreciated by fellow patients as well.  Please mute all cell phones before entering the practice.

Lockers/ Jewelry

We do provide lockers, although we ask that you please do not bring valuables into the spa.  Jewelry should not be worn during most spa treatments.  CaloSpa and CaloAesthetics are not responsible for any lost or stolen belongings.

Clothing

Please expect to remove clothing for any massage or non-surgical body contouring treatments, but undergarments can be worn if you like.  Draping assures your privacy.  Please let the provider know if you feel any discomfort at any time.

Age Requirements for Spa Guests

Guests must be 16 years or older to enter the spa.  Children under the age of 16 are not permitted.

Gratuities

A gratuity for an exceptional spa service is always your choice.  Here at CaloSpa, gratuities are acceptable for spa services, but are not acceptable for medical treatments, including injectable treatments and laser therapies (i.e., hair removal and tattoo removal).

Medical Conditions

Let us know of any changes in your medical condition since your last visit, including pregnancies, injuries, or a recent change in your health.  We want to obtain the best possible results for you, so please inform us during your treatment if you have any special needs.

Prices

Prices are subject to change without notice.

Privacy Policy

CaloSpa and CaloAesthetics utilizes email and text messaging to notify patients of upcoming appointments, events, and specials.  If you wish to opt out/unsubscribe to these notifications, you may do so by selecting the unsubscribe/stop link at the end of either email or text message.

We also use Facebook remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the Network Advertising Initiative opt-out page.

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